Frequently asked questions

Online, with the “Book” button on every page: it opens our official booking engine, where the best rate is guaranteed when you book direct.

For a group, a seminar or a long stay, write to us from the Contact page and we will reply with a tailored proposal.

Monday to Friday from 7am to 11am and from 3pm to 6pm; Saturday from 8.30am to 11am and from 3pm to 6pm; Sundays and public holidays from 8.30am to 11am.

Yes. Household linen is provided, and the apartment is carefully cleaned on arrival and departure (washing-up excepted). During your stay, housekeeping takes place every week, or more often on request.

A laundry room is available: washing machines, tumble dryers, irons and ironing boards.

Yes: every apartment has a fitted kitchenette — hob, fridge, microwave and crockery — so you can cook as you would at home.

Yes, as an extra: it is delivered every morning to your apartment, hung on your door, at the time you choose. Ask the front desk.

Yes. The outdoor car park is free, and an underground car park is available at extra cost. Coaches and minibuses park free of charge, on reservation.

Yes, free of charge: every apartment is connected to fibre, both wired (RJ45) and wifi.

Yes, for an extra charge. Please be sure to mention it when you book.

Yes, simply on request, depending on the apartment category: each category’s page says so.

No. Our rates include VAT and are per apartment per night; the tourist tax is added per adult per night. The amount is shown on the Rates page.

Yes: company contracts with negotiated rates and centralised invoicing, a meeting room and office on quotation, parking for coaches and minibuses. Describe your needs from the Contact page.